Shipping & Returns

The online sales offers presented on the site are applicable worldwide.

Delivery means the transfer to the Customer of physical possession or control of the Product.

The Company offers the following delivery or shipping methods:
Express delivery by DHL for orders in Europe and by Fedex service for international orders
Shipping and returns are offered by Sharon BOCCARA Jewelry.

The Company undertakes, in accordance with the delivery time indicated on the Site for each of the Products, to deliver the Products within a maximum of thirty (30) days after receipt of the order. If it is a custom order, delivery may take up to 8 weeks.

Delivery times are announced in working days on the Site when ordering. These times include the preparation and shipping of the order as well as the time provided by the carrier.

The Company undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and in the basket, provided that payment for the order has not been refused.

However, if one or more Products cannot be delivered within the time initially announced, the Company will send an email indicating the new delivery date to the Customer.

The Products will be delivered to the address indicated by the Customer when ordering. It is therefore the Customer's responsibility to check that this address does not contain any errors. The Company cannot be held responsible if the address provided by the Customer is incorrect, thus preventing or delaying delivery.

Upon delivery, you will be asked to sign an acknowledgement of receipt.

No delivery will be made to a PO Box.
Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and undamaged. If this is not the case, the Customer must indicate this on the delivery note. The Customer must indicate on the delivery note any complaints regarding the quantity or condition of the Product.

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